• grandMA3 User Manual
  • grandMA3 Quick Manual consoles
  • grandMA3 Quick Manual processing
  • grandMA3 Quick Manual Nodes
  • grandMA3 Quick Manual Nodes DIN-Rail
  • grandMA3 Quick Manual onPC command wing XT
  • grandMA3 Quick Manual onPC command wing
  • grandMA3 Quick Manual onPC fader wing
  • grandMA3 Quick Manual viz-key
  • grandMA3 Quick Manual I/O Nodes
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Version 1.4

Support

Contact us for any questions about your MA product.

MA Lighting and its extensive distributor network offer an unparalleled technical support. Call on our expertise for help with any problem, no matter if it is about operation, software features, software installations or trouble shooting.

Help Pages

The help pages are included in every software installer package and are automatically loaded into the software (exception: Nodes and Processing Units).

To access and read the help pages, press Help + Please. The help pop-up opens on the main screen.

To jump directly into a special help topic, use the context-sensitive help:

-Press and hold Help and tap the desired user interface element (UI element) to open the corresponding help topic.

-Tap question_mark in the control bar and tap a UI element to open the corresponding help topic.

Please note that the help topics included in the software represent the status and volume of the help pages at release date.

The help system is constantly being updated and extended. You can find the latest update of the help pages in the internet.

Online Manuals

All MA product related manuals are available as online versions. Just select your MA product and click on the according link. All further documents can be found in our download area. Go to www.malighting.com.

Video Tutorials

Get tips and tricks from our MA experts on your MA product.

MA offers a whole range of videos on how to use your MA product in the best possible way. Just select your series and click on the links to watch the videos on our YouTube channel. Go to www.malighting.com.

Community

Share your knowledge and get help from other MA users.

A community can be stronger and better than the individual. Be part of the MA community! Go to www.malighting.com.

Local Support

If you have a question regarding your MA Lighting product, please first of all contact your local MA product specialists.

Central Support

If you are in need of further assistance or manufacturer support, please fill out an email request on www.malighting.com in Training and Support. Your request will automatically be sent to support@malighting.com (in English or German). This email service is monitored during MA Lighting's regular business hours in Germany from 8.30 am until 5 pm, Monday through Friday.

Emergency Hotline

In any case of a show critical emergency please contact the MA Lighting support hotline.

Phone +49 5251 68 88 65 99

Please note that this 24/7 hotline is strictly for emergency cases.


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